Crisis in Organizations: Managing and Communicating in the Heat of Chaos

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South-Western Publishing Company, 1993 - Changement organisationnel - 256 pages
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Included in this unique book is detailed research on hundreds of strategic challenges facing organizations such as Coca Cola, Chrysler, and AT&T. Prepare for the unexpected by examining possible crises including product recalls, industrial accidents, boycotts, hostile takeovers, and strikes.

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About the author (1993)

Laurence Barton, PhD, has spent 25 years studying the causes of crisis in the workplace. Barton, the former Vice President of Crisis Management at Motorola, has managed more than 1,200 incidents worldwide, writing crisis plans and consulting with senior leaders at ABC News, The Walt Disney Company, Nike, Honda, British Petroleum, ESPN, and more than 60 hotels and casinos during defining moments. The author of three often-quoted books on crisis management, Barton is President and Professor of Management at The American College in Bryn Mawr, PA.

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