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adjustment Austin automobile automobile salesman buyer buying decisions cards cash cent Chap claims closing sales company facts competitive consumers contacts cost credit risk customer's customers dealer delivery demonstration determine difficulty discounts discuss display distributors duties effectively electric equipment factors favorable give Harry Simmons heating important industrial interested Ives knowledge manufacturer material mechanical service merchandise merchants methods motives national advertising objections obtain oil burners operation payment pects Prentice-Hall prepared price objections problems product or service profit prospect prospect's needs purchase questions refrigerator resale responsible retail sales interview sales presentation salesman Salesmanship Salesmen representing satisfy securing interviews seller selling sold specialties stock rotation stoker successful salesmen sumer tact tion tires tomers usually Western Publishing Company wholesale York