Benchmarking for effective network management
From data gathering to outsourcing, this unique guide helps readers determine the status of the quality of their networks; compare it with other businesses; identify and quickly eliminate gaps; determine the value of the network to their enterprises; judge whether investments have been made correctly; improve the overall effectiveness of operations; learn about indicators; and more.
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Overview of Benchmarking
Critical Network Management Success Factors
10 other sections not shown
advice for function applications automation with function change control change requests charge of execution client contact point CMIP communication Console emulator control of outgoing costs Decision-making criteria Destination of sending Documentation forms element management systems executing function Fast packet switches Fault Tracking FDDI Finance and billing frame relay Frequency of executing function 14 function for individual grade of service human resources individual tasks 11 industry average information from function information received information Specific questions involved in execution Level of automation limitations of function managed objects network management functions network management processes Number of persons Operations support outgoing information Specific outsourcing Performance monitoring Person in charge persons involved Planning and design Priorities proactive problems Quality control Quality of information received for function referring trouble tickets reports RMON Routers Scope of function Security management sending information SNMP support function system and network Systems administration TABLE Tail circuits users vendors
Telecom Operations Management Solutions with NetExpert
Limited preview - 1998