Understanding Interpersonal Communication: Making Choices in Changing Times

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Cengage Learning, Apr 22, 2008 - Performing Arts - 448 pages
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West and Turner's UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today's rapidly changing and technologically advanced society. An innovative theory-skill framework, integrated in every chapter, uniquely combines theory and practice, eliminating the perceived division between them while clarifying their fundamental interconnections. The text powerfully supports skill development; rather than telling you how to communicate, the authors list a toolbox of key skills pertaining to each theory so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Second Edition, makes clear connections between theory, skills, and the life situations we all encounter on a daily basis.
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Communication is all about understanding the content of the message being delivered and this book brings a vivid explanations of the communication patterns and I think it is one of the best books in this discipline of communication and media. Mwalimu Jeffkass, Chuka University.

Contents

About the Authors
xvii
Introduction to Interpersonal Communication
2
Communication Perception and the Self
44
Communication Culture and Identity
78
Communicating Verbally
112
Communicating Nonverbally
150
Effective Listening
184
Communication and Emotion
214
Sharing Personal Information
252
Communicating Conflict
292
Communicating in Close Relationships
326
Technology and Interpersonal Communication
366
Glossary
407
References
417
Index
427
Copyright

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About the author (2008)

Richard West is Professor in the Department of Communication and Media Studies at the University of Southern Maine (USM) in Portland. He has served as both Department Chairperson and Associate Dean of Arts and Sciences at USM. West received his B.A. from Illinois State University (ISU) in Speech Communication Education and his M.A from ISU in Communication Studies. His Ph.D. is from Ohio University (OU) in Interpersonal Communication. He has been awarded Outstanding Alumni Awards from both ISU and OU. West's research interests span several areas, including family communication, teacher-student relationships, and classroom learning. Rich is author of over 40 books, book chapters, and articles, most of which have been co-authored with his close friend/colleague, Lynn Turner. He is currently President of the Eastern Communication Association (ECA), Director of the Educational Policies Board of the National Communication Association (NCA), and past Chair of the Instructional Communication Divisions for both ECA and NCA. West is the recipient of the Outstanding Teacher-Scholar award at USM and the Faculty Senate Award for Research in the Social Sciences. West currently serves as Interim Director of the Institute for Liberal Arts and Interdisciplinary Studies at Emerson College, where he also is Project Director for the Center for Learning and Teaching.

Lynn H. Turner is Professor in Communication Studies at Marquette University. Turner received her B.A from University of Illinois, her M.A. from University of Iowa, and her Ph.D. from Northwestern University. At Marquette, she teaches interpersonal communication at both the undergraduate and graduate levels, among other courses. Her research areas of emphasis include interpersonal, gender, and family communication. She is the co-author or co-editor of over 10 books, as well as many articles and book chapters. Her articles have appeared in several journals, including MANAGEMENT COMMUNICATION QUARTERLY, JOURNAL OF APPLIED COMMUNICATION RESEARCH, JOURNAL OF FAMILY COMMUNICATION, WOMEN AND LANGUAGE, and WESTERN JOURNAL OF COMMUNICATION. Her books include FROM THE MARGINS TO THE CENTER: CONTEMPORARY WOMEN AND POLITICAL COMMUNICATION (co-authored with Patricia Sullivan; Praeger, 1996; recipient of the 1997 Best Book Award from the Organization for the Study of Communication, Language and Gender [OSCLG]), GENDER IN APPLIED COMMUNICATION CONTEXTS (co-edited with Patrice Buzzanell and Helen Sterk; Sage, 2004), INTRODUCING COMMUNICATION THEORY (2007), PERSPECTIVES ON FAMILY COMMUNICATION (2006), and THE FAMILY COMMUNICATION SOURCEBOOK (2006) (all with Richard West). She was the recipient of the College of Communication outstanding research award in 1999 and 2007. She has served in a number of different positions--Director of Graduate Studies for the College of Communication at Marquette University, President of OSCLG, President of Central States Communication Association (CSCA), and Chairperson of the Family Communication Division for the National Communication Association--and she has planned several conferences for OSCLG and CSCA.

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