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Introduction Graeme Salaman Kenneth Thompson
The Problem of Organisations
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action activities administrative analysis Argyris authority autonomy behaviour Blau blue-collar worker bureaucratic Burns and Stalker characteristics Charles Perrow communication complex complex adaptive systems concept concerned corporations culture decision-making decisions defined definition degree dimension discussion distinction division of labour empirical employees environment example exist expectations factors formal organisation function hospital Human Relations Movement important individual industrial informal interaction involved means ment multinational firm negotiation norms offence operating organisation theory organisation's organisational behaviour organisational structure organization particular patient patrolmen patterns performance personnel persons perspective position prescription problem procedures production professional professionalisation rational receptionists reference relations relationship relevant role conflict routinisation rules Sammy situation skid-row social structure society sociocultural system sociological sociologists specialisation specific strategic structural differentiation subculture subunit suggested task theme theoretical tion tional uncertainty values variables Weber white-collar worker workers