Flawless Consulting: A Guide to Getting Your Expertise Used (Google eBook)

Front Cover
John Wiley & Sons, Jan 31, 2011 - Business & Economics - 370 pages
29 Reviews
This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.
  

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Review: Flawless Consulting: A Guide to Getting Your Expertise Used

User Review  - Roger Williams - Goodreads

Flawless Consulting is a valuable read for not only consultants, but anyone who has to influence authority in their organization (hint: that's pretty much everybody in ITSM and/or BPM). Block ... Read full review

Review: Flawless Consulting: A Guide to Getting Your Expertise Used

User Review  - Phil Ouellette - Goodreads

A great framework for anyone wanting to alter their understanding of their role in an organization. Read full review

Contents

Whats New?
A Consultant by Any Other Name
The Promise of Flawless Consultation
Flawless Consulting
Contracting Overview
The Contracting Meeting
The Agonies of Contracting
The Internal Consultant
WholeSystem Discovery
Discovering GiftsCapacities and Possibilities
Get the Picture
Preparing for Feedback
How to Present the Picture
Choosing Engagement over Installation
The Elements of Engagement
Teacher as Consultant

Understanding Resistance
Ogres andAngels
FromDiagnosis toDiscovery
The Heartof the Matter
Copyright

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About the author (2011)

Peter Block is an author and consultant whose work is about empowerment, stewardship, chosen accountability, and the reconciliation of community. He is the author of several best-selling books, including the first two editions of Flawless Consulting, Stewardship, Community, and The Empowered Manager. He is a partner in Designed Learning, a training company that offers his personally designed workshops that help to build the skills outlined in his books.

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