Digital Inclusion: Measuring the Impact of Information and Community Technology

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Michael Crandall, Karen E. Fisher
Information Today, Inc., 2009 - Computers - 185 pages
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In this important book, Michael Crandall and Karen E. Fisher and a dozen contributors have made "Digital Inclusion" their rallying cry. They provide a framework for thinking about the effects of community technology on digital inclusion and present concrete examples of the impact successful community technology providers have had on individual users, communities, and society as a whole.Through an examination of efforts by community technology organizations in Washington State, Digital Inclusion offers a model for educating policy makers about the actual impacts of such efforts, along with suggestions for practical implementation. The case studies and analyses presented here will be of critical interest to community technology centers, libraries, government service agencies, and any other organization (or funder) that uses technology to deliver services to the information poor.
  

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Contents

What Is Community Technology?
3
The Communities Connect Network
11
The Research Context
17
REAL LIFE EXAMPLES
31
La Casa HogarBringing Families Into
43
4H Network NewsTeaching Youth
53
Tacoma ClubhouseHelping Students Succeed
63
Yesler Terrace Community CenterGrowing
71
The Situated Logic Model A Method
109
The Process Putting It All Together
119
The Situated Logic Model in the Real World
129
Resources and Further Exploration
143
Washington State Law 6438
149
Presentation to Senate Economic
159
Community Technology Center
167
About the Contributors
173

Washington CASHBuilding Financial Assets
79
Delridge Neighborhoods Development
87
Analyzing the Impacts
95

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About the author (2009)

Karen E. Fisher is assistant professor at The Information School, University of Washington. She holds a PhD in library and information science from the University of Western Ontario.

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