Flawless consulting: a guide to getting your expertise used

Front Cover
Learning Concepts, 1981 - Business & Economics - 215 pages
22 Reviews
Focus on what makes for successful consulting with this practical, how-to-do-it guidebook. It applies to anyone who does consulting, even if you don't call yourself a consultant. Author Peter Block describes it this way: You are consulting any time you are trying to change or improve a situation but have no direct control over the implementation. Flawless Consulting delves into the science of effective consulting . . . whether on a formal client basis or working as an employee within a multilayered company. Through the use of illustrative examples, case studies, and exercises, Block details the behaviors behind interpersonal dynamics and error-free consulting. Using the techniques in this book, you will learn how to: Encourage the demand for your expertise Ensure that your recommAndations are implemented more frequently Develop a partnership role with clients Avoid no-win consulting situations Increase the leverage you have with your clients Establish more trusting relationships with clients Flawless Consulting points out the elements that often get in the way of productive consulting, and then shows you how to handle them and move on to clear, mutually beneficial consulting. Based on the author's extensive internal and external consulting experience, this book will serve as an in-depth guide for developing the necessary skills for getting your expertise used, even when you don't have control!

From inside the book

What people are saying - Write a review

User ratings

5 stars
8
4 stars
11
3 stars
2
2 stars
1
1 star
0

Review: Flawless Consulting: A Guide to Getting Your Expertise Used

User Review  - Ankur Gupta - Goodreads

This book provides valuable and *comprehensive* insights into the various phases of consulting. The author says that Flawless consulting essentially boils down to 1) Being authentic and 2)Completing ... Read full review

Review: Flawless Consulting: A Guide to Getting Your Expertise Used

User Review  - Roger Williams - Goodreads

Flawless Consulting is a valuable read for not only consultants, but anyone who has to influence authority in their organization (hint: that's pretty much everybody in ITSM and/or BPM). Block ... Read full review

Contents

Preface
1
Techniques Are Not Enough
11
Flawless Consulting
31
Copyright

11 other sections not shown

Common terms and phrases

About the author (1981)

He is a Fellow in Media Management at the University of Hertfordshire Business School, Global CBT production manager for Management Consultancy Service for PricewaterhouseCoopers and former Multimedia consultant to Shell International.

Bibliographic information