Organization Development: Principles, Processes, Performance (Google eBook)
Bridging the gap between heavy theory and heavy practice, "Organization Development provides an emphasis on performance and results in addition to an overview of tools, techniques, and processes. Covering basic steps such as marketing, start-up, planning, and evaluation, the book includes a comprehensive discussion of implementation from the individual level to the global. The book gives consultants, managers, and students of the field a holistic perspective into the full range of values that organization development has to offer.
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Entry Marketing and Contracting
Startup and Systems Theory
Organizational Assessment and Feedback
Action Planning and Introduction to Interventions
Implementation Individual Level
Implementation Team and Interteam Levels
Implementation Process Level
Action Planning appreciative inquiry approach areas Assessment and Feedback behavior beneﬁts business process reengineering CHAPTER SUMMARY client organization coaching competencies conﬁdentiality conﬂict consultant continue contract create decision deﬁnition determine Development Process Model difﬁcult Discussion or Self-Reﬂection effective employees environment evaluation expertise external factors ﬁeld ﬁnd ﬁrst focus future global goals Human Resource Development identiﬁed identify impact Implementation important improve individuals inﬂuence interact internal OD professional intervention interviews involved MBTI McLean meeting ment multirater national development policy oneís Open Space Technology Organization Development Process organizationís organizational culture outcomes participants performance person perspective phase potential practice problem Questions for Discussion reﬂect relationships response role scenario planning share six sigma skills speciﬁc statement statistical process control strategic systems thinking T-groups team building tion understand values
Page 9 - Organization development is an effort (1) planned, (2) organization-wide and (3) managed from the top to (4) increase organization effectiveness and health through (5) planned interventions in the organization's 'processes,' using behavioral-science knowledge
Page 10 - organization development is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges, and the dizzying rate of change itself.
Page 10 - Basic assumptions Relationship to environment Nature of reality, time, and space Nature of human nature Nature of human activity Nature of human relationships Taken for granted Invisible Preconscious Source; Adapted from Schein, 1980, p. 4. sence. In a sense these are "levels" of the culture, and they need to be carefully distinguished to avoid conceptual confusion.