Trust Me: Four Steps to Authenticity and Charisma (Google eBook)

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John Wiley & Sons, Dec 31, 2008 - Business & Economics - 209 pages
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Nick Morgan shows how anyone can be an effective speaker by presenting an image of authenticity and respect for their audience, whether in a group presentation or a one-on-one conversation. He presents a four-step process, perfected in his teaching at Harvard, that enables the reader to use their own personal speaking style while becoming a more persuasive and charismatic communicator and leader. The basis of this process is the fact that when words and body language are in conflict, body language wins every time. This isn't easy to overcome, because normally body language is immediate, while the words lag slightly behind, and even a momentary conflict is perceptible to the audience. The key to success is to train your body language to unconsciously align with your message.

The four steps:

  • Form the attitude and intent to be open, and then let your body naturally express that intent. This feeling of openness will naturally affect the content of what you are saying, and it's that natural evolution that is at the heart of the process.
  • Become connected to your audience. This creates a mutual energy, and you will naturally begin to think in terms of what the audience wants and needs in shaping your content.
  • Ask yourself, what's my underlying emotion? Why does this matter to me? Becoming passionate about what you have to say naturally makes your audience care about it too.
  • Really listen to the audience. Understanding their needs and reactions will enable you to direct your communication in mutually beneficial ways.
  

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Review: Trust Me: Four Steps to Authenticity and Charisma

User Review  - Erin - Goodreads

Anyone who has to present, give speeches, lead meetings, or communicate in public in any way will benefit from reading this book. Morgan writes about the two channels of communication, verbal and non ... Read full review

Contents

WE ARE ALL UNCONSCIOUS EXPERTS IN EACH OTHERS BODY LANGUAGE
THE PROBLEM COMES WHEN YOU MAKE THE UNCONSCIOUS CONSCIOUS
HOW THIS BOOK IS ORGANIZED
EVERY COMMUNICATION IS TWO CONVERSATIONS
GESTURE CAN CONVEY MEANING INDEPENDENT OF WORDS
OUR MOST IMPORTANT DIALOGUES WITH OTHERS TAKE PLACE NONVERBALLY
HOW IS INTENT SIGNALED THROUGH GESTURE?
THE TWO CONVERSATIONS DONT HAVE TO BE CONNECTED
OTHER WAYS TO DEMONSTRATE PASSION
THE NEED FOR FOLLOWERS
FEEDBACK
PARAPHRASING
CLARIFYING
EMPATHIC LISTENING
LISTEN WITH YOUR WHOLE BODY
THINSLICING

MASTER BOTH CONVERSATIONS ESPECIALLY THE SECOND
WHAT IS CHARISMA?
WHAT IS AUTHENTICITY?
WE UNCONSCIOUSLY ASCRIBE INTENT TO THE GESTURES WE SEE
THINK ABOUT YOUR INTENT NOT YOUR GESTURE
THE PARADOX OF LEADERSHIP IS THAT YOU HAVE TO PRACTICE TO LOOK SPONTANEOUS
WE WANT LEADERS WHO LOOK REAL
THERE IS A SIMPLE WAY TO MASTER THE TWO CONVERSATIONS
WHAT IT MEANS TO BE OPEN AND HOW TO DO IT
WHEN THERE ARE DISAGREEMENTS BETWEEN THE PARTIES
WHEN NOT TO BE COMPLETELY OPEN
CONCLUDING AN OPEN COMMUNICATION
TRUST
READING NONVERBAL COMMUNICATION
CHANGING NONVERBAL BEHAVIOR
CREATING A NEW PERSONA THROUGH COMMUNICATION
AN EXAMPLE
FOCUS ON THE AUDIENCES CONCERNS
USE LANGUAGE FAMILIAR TO THE AUDIENCE
USE YOU AND WE
REMEMBER THAT COMMUNICATION IS RECIPROCAL
BE CONSISTENT
EMBRACE THE NEW
CONNECTION IS CLOSENESS
HOW TO USE SOCIAL AND INTIMATE SPACE
SIGNAL YOUR INTENT WITH YOUR POSTURE
NOW CREATE THE INTENT TO BE CONNECTED
LABEL THE EMOTION
TELL AN UNCOMFORTABLE TRUTH
USE VERBAL RESTRAINT
CONVEY EMOTION THROUGH RHETORIC
USE TROPES AND METAPHORICAL DEVICES
TRAIN CARE FOR AND USE YOUR VOICE
A WANNABE CFO WHO LACKED ESSENTIAL SKILLS
PUT A POWERFUL TOOL TO WORK
THE OPENCLOSED CONTINUUM
THE SINCEREINSINCERE CONTINUUM
THE ALLIEDOPPOSED CONTINUUM
THE POWERFULSUBSERVIENT CONTINUUM
THE COMMITTEDUNCOMMITTED CONTINUUM
OTHER CULTURES
CONTROL YOUR BODY LANGUAGE BY CONTROLLING YOUR INTENT
WATCH OUT FOR ROADBLOCKS TO ALIGNING THE VERBAL AND NONVERBAL
USE YOUR ADRENALINE
WHAT TO DO IF ITS REALLY STRESSFUL
NEVER BE AFRAID AGAIN
WE HUMANS HAVE TO GET ON THE SAME WAVELENGTH
WHY WE GESTURE
WHY DO WE TALK THEN?
GESTURES COME FIRST
GRASP THE IMPORTANCE OF BOTH CONVERSATIONS
A
B
D
F
G
H
J
M
O
Q
S
T
U
W
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About the author (2008)

Nick Morgan, founder of Public Words Inc., is one of America's top communication and speech coaches. He is a former Fellow at Harvard's Kennedy School of Government, affiliated with the Center for Public Leadership, and served as editor of the Harvard Management Communication Letter. He is the author of the acclaimed book Working the Room, reprinted in paperback as Give Your Speech, Change the World.

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