The Quality Toolbox

Front Cover
ASQC Quality Press, Jan 1, 1995 - Business & Economics - 298 pages
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Offers instructions to all members of the TQM team for using tools for assessment such as matrices and flowcharts, data collection and analysis techniques, and other tools for analyzing processes, discovering causes, and generating ideas. Includes numerous diagrams, charts, and checklist examples, and a Tool Matrix chart to help users find the righ

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We were recommended to purchase this book and we're glad we did. Excellent information in it. ... Read full review

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