Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eThe definitive quality management compendium--revised for the first time in a decade For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process. Juran's Quality Handbook, sixth edition covers:
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From inside the book
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Page 272
... implementation problems, (2) planning for implementation action, and (3) deploying the new process plan. Planning. for. Implementation. Problems. A major BPM effort may involve huge expenditures and precipitate fundamental change in an ...
... implementation problems, (2) planning for implementation action, and (3) deploying the new process plan. Planning. for. Implementation. Problems. A major BPM effort may involve huge expenditures and precipitate fundamental change in an ...
Page 352
... implementation includes increases in customer satisfaction, cost reduction, and increase in shareholder value. Lean implementation increases operating profit and decreases inventory (a large draw on cash) and capital expenditures. In ...
... implementation includes increases in customer satisfaction, cost reduction, and increase in shareholder value. Lean implementation increases operating profit and decreases inventory (a large draw on cash) and capital expenditures. In ...
Page 471
... implement the reduction of nontariff trade barriers. The ISO 9000 family occupies a key role in implementing such agreements. External. Driving. Forces. The driving forces that have resulted in widespread implementation of the ISO 9000 ...
... implement the reduction of nontariff trade barriers. The ISO 9000 family occupies a key role in implementing such agreements. External. Driving. Forces. The driving forces that have resulted in widespread implementation of the ISO 9000 ...
Contents
Key Concepts What Leaders Need to Know about Quality | 1 |
Methods and Tools What to Use to Attain Performance Excellence | 325 |
Applications Most Important Methods in Your Industry | 673 |
Copyright | |
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Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e Joseph Defeo,J.M. Juran No preview available - 2010 |
Common terms and phrases
achieve activities analysis application approach audit Baldrige benchmarking box plots breakthrough business processes Chapter competitive components consumer control chart cost of poor create criteria culture customer needs cycle defects defined Deming Prize deployment effective employees ensure evaluation example failure feedback Figure focus function goals identify implementation industry innovation internal Juran Institute Lean Six Sigma levels managing for quality manufacturing measurement meet methods nonconforming operations organization organization’s organizational Pareto analysis Pareto principle patient PDSA percent performance excellence poor quality problem process anatomy process capability project team quality control quality improvement quality management Quality Office Quality Planning RCCA reduce reliability requirements responsibility root cause root cause analysis safety sample self-service Shewhart specific standards statistical statistical process control suppliers tion upper managers value stream map variables variation workers workforce