Business and Professional Communication |
Common terms and phrases
ability affirmative action analyze application appraisal appropriate avoid basic behavior Bob Trent brainstorming business communication business setting candidate cation chairperson Chapter climate closed questions communica concern conflict consider context decision Delphi method develop direct discussion Drake Effective feedback employees employment environment ethical evaluate example factors feedforward feel flextime functions funnel goals group members groupthink ideas Identify important improve indicate individual ineffective listening interaction interpersonal communication interview involves job enrichment Kalthoff laissez-faire leader leadership style means meeting motivation nondirective nonverbal communication open questions organization organizational organizational communication Paralanguage participants person personal computer persuasive Pontiac Grand Prix position presentation probe problem problem-solving quality circles relationships responsibility résumé selection self-concept situation skills solution solving speaker specific Step success suggests supervisor task technique tion topic understand verbal words