Summary and highlights of DOT's industrial shipper survey: plant level
Dept. of Research and Transport Economics, American Trucking Associations, 1975 - Business & Economics - 11 pages
2 pages matching QUALITY OF SERVICE in this book
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absolute usage Adequate Acceptable Unsatisfactory adequate number annual freight bill annual volume shipped ASCRIBED PERFORMANCE FACTOR Carriers of Carriers cated CITY-PAIR common carrier Day Late Department of Transportation EVALUATION ASCRIBED PERFORMANCE Evaluation Quite Minimally Excellent Good Adequate expect same relative formance freight forwarder surface geographical scope highway Industrial Shipper Survey Large Shipper level of satisfaction Mean Percentage minimally acceptable Mode Excellent Mode Motor motor rail air Motor Rail Motor number of carriers number of competitors on-time delivery present modal split private carriage PRIVATE TRANSPORTATION Projected Modal Split QUALITY OF SERVICE rail 1 air rail air water Rail Motor Rail rail service railroads relative usage RENDERING GOOD SERVICE restrictions SERVICE BROKEN Service Evaluation service offered SHIPPER CHARACTERISTIC Shipper Small Shipper SHIPPER SURVEY PLANT SIZE OF SHIPPER SURVEY PLANT LEVEL TABLE VIII Table XI Table XIII TL LTL TOTAL usage was checked Volume TL water freight forwarder water motor rail