Electronic Government: 9th International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010, Proceedings (Google eBook)
Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans Jochen Scholl
Springer, Aug 18, 2010 - Business & Economics - 438 pages
This book constitutes the refereed proceedings of the 9th International Conference, EGOV 2010, held in Lausanne, Switzerland, in August/September 2010. The 36 revised full papers presented were carefully reviewed and selected from 111 submissions. The papers are organized in topical sections on foundations, transformation, evaluation, adoption and diffusion, citizen perspectives and social inclusion, infrastructure, and business process modell,
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activities agencies analysis application approach architecture areas back-end benchmarking BPMN bureaucracy business process Business Process Management catalogues certificate challenges citizens collaboration complex concepts context dashboards datasets defined digital divide domain Dynamic Capabilities e-Commerce e-government services e-service EGOV Electronic Government emerging entrepreneurs environment European European Commission evaluation factors focus framework goal Government Information Quarterly identified impact implementation improve Information Systems Information Technology infrastructure innovation institutional integration interaction Internet skills interoperability involved issues Järfälla Journal knowledge libraries Living Lab LNCS measure ontology organizational organizations paper participants perspective process bundling public administration public sector public services regional requirements reuse roadmaps role Semantic Web service delivery service quality sharing social specific stakeholders strategy structure Technology Acceptance Model users variables workflow XBRL