books.google.com - One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this...http://books.google.com/books/about/On_Apology.html?id=YgSwTGvr47cC&utm_source=gb-gplus-shareOn Apology
