Education Criteria for Performance Excellence: Baldrige National Quality Program, 2000 (Google eBook)

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DIANE Publishing, Apr 1, 2000 - 54 pages
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Whether you are a school administrator, a faculty or staff member committed to improving your org., or a student of educational practices, the Baldrige Education Criteria for Performance Excellence are for you. Now, the lessons learned from the business community can be leveraged to provide a steady & proven course for educational organizations to pursue performance excellence & maintain a leadership position in their communities. The criteria can help you assess & measure performance excellence on a wide range of key performance indicators: students, education design & delivery, faculty, operational, staff resource, & financial. You can do a self-assessment only or also submit an Award application.
  

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Contents

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Page 5 - Design decisions impact your production processes and often the content of municipal and industrial waste. Effective design strategies should anticipate growing environmental concerns and responsibilities. Organizations should not only meet all local, state, and federal laws and regulatory requirements, but they should treat these and related requirements as opportunities for improvement beyond mere compliance.
Page 53 - States would help improve quality and productivity by (A) helping to stimulate American companies to improve quality and productivity for the pride of recognition while obtaining a competitive edge through increased profits...
Page 4 - Such analysis may entail using data to reveal information such as trends, projections, and cause and effect that might not be evident without analysis. Facts, data, and analysis support a variety of company purposes, such as planning, reviewing company performance, improving operations, and comparing company quality performance with competitors' or with "best practices
Page 5 - To meet the sometimes conflicting and changing aims that balancing value implies, organizational strategy explicitly should include key stakeholder requirements. This will help ensure that plans and actions meet differing stakeholder needs and avoid adverse impacts on any stakeholders. The use of a balanced composite of leading and lagging performance measures offers an effective means to communicate short- and longer-term priorities, monitor actual performance, and provide a clear basis for improving...
Page 2 - Criteria are built upon a set of core values and concepts. These values and concepts are the foundation for integrating the overall customer and company operational performance requirements.
Page 53 - Providing specific guidance for other American organizations that wish to learn how to manage for high quality by making available detailed information on how winning organizations were able to change their cultures and achieve eminence...
Page 31 - systematic" refers to approaches that are wellordered, are repeatable, and use data and information so learning is possible. In other words, approaches are systematic if they build in the opportunity for evaluation, improvement, and sharing, thereby permitting a gain in maturity. For use of the term, see the Scoring Guidelines on page 64. Trends The term "trends" refers to numerical information that shows the direction and rate of change for an organization's results.

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