Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

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Wiley, Aug 4, 2008 - Computers - 384 pages
3 Reviews
Whether it?s software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You?ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product?s usability, and more.

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A classic in the field

User Review  - crabpaws - Overstock.com

If you're working in a corporation and need to justify or explain your usability testing methodology, refer to this classic in the field of usability testing. Sums up all basic techniques. ... Read full review

Review: Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

User Review  - Marc - Goodreads

This is a very process-specific book, but it's basic applications go beyond needing to do full-our usability testing. It's a good source for examining your own workplace's workflows and provides ways of identifying bottlenecks and other problems. Read full review

About the author (2008)

Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide.

Dana Chisnell is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982.

For more information, please access the author's website at
http://www.usabilityworks.net

Author's blog:
http://usabilitytestinghowto.blogspot.com

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