Business Intelligence for Telecommunications (Google eBook)

Front Cover
CRC Press, Nov 29, 2006 - Computers - 312 pages
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Bringing together market research reports, business analyst briefings, and technology references into one comprehensive volume, Business Intelligence for Telecommunications identifies those advances in both methods and technology that are being employed to inform decision-making and give companies an edge in the rapidly growing and highly competitive telecommunications industry.

The author provides clear explanations without technical jargon, followed by in-depth descriptions regarding both the collection and use of information. He defines the recognized stages of business intelligence, examines issues arising from the emergence of customer-centric business models, and identifies areas that are likely to require research in the near future.

  

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Contents

INTRODUCTION
1
ESSENTIALS
35
STAGES
63
TYPES
105
CHAPTER 5 BUSINESS INTELLIGENCE SOLUTION AREAS
127
CHAPTER 6 REALTIME BUSINESS INTELLIGENCE
151
CHANGING LANDSCAPE
177
IMPACT
215
STRATEGY AND ROADMAP
255
CHAPTER 11 CONCLUSIONS
261
SERVICEORIENTED ARCHITECTURES
265
THE ENTERPRISE DATA MANAGEMENT MATURITY MODEL
271
GLOSSARY
279
REFERENCES
283
INDEX
287
Back cover
295

ISSUES AND CHALLENGES
241

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About the author (2006)

Deepak Pareek is Principal Consultant, Information & Communications Technology, Resource4Business, India. He also holds the position of Consultant with the Affiliate Institute of Management Consultants, The World Bank, Asian Development Bankand the Centre for Excellence in Wireless Technology. He has a Bachelor of Engineering in Electronics with specialization in Telecom & Information Technology, a Masters in Business Administration with specialization in Strategic Management and an Advanced Diploma in Information Technology. Deepak's key areas of expertise are Information Technology, Telecom, Information Technology, Networks, Broadband & IT Infrastructure (ISPs, ASPs, WSPs), Wireless Technology (J2EE, UML, e & m Com, GPRS, WAP, GSM, CDMA, 3G, WiFi, WiMAX, WLL, BWA)

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