Responding to Community Outrage: Strategies for Effective Risk Communication

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AIHA, Jan 1, 1993 - Social Science - 113 pages
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Contents

Risk Hazard + Outrage
1
Components of Outrage
13
Is It Voluntary or Coerced?
14
Is It Natural or Industrial?
17
Is It Familiar or Exotic?
19
Is It Not Memorable or Memorable?
23
Is It Not Dreaded or Dreaded?
27
Is It Chronic or Catastrophic?
29
Is It Controlled by Me or by Others?
37
Is It Fair or Unfair?
41
Is It Morally Irrelevant or Morally Relevant?
44
Can I Trust You or Not?
49
Is the Process Responsive or Unresponsive?
62
Effect on Vulnerable Populations
73
Identifiability of the Victim
74
Copyright

Is It Knowable or Not Knowable?
33

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About the author (1993)

Peter M. Sandman is professor of environmental journalism at Rutgers University, and director of the Environmental Communication Research Program at Rutgers of which this project is a part.

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