Interpersonal communication for technically trained managers: a guide to skills and techniques

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Quorum Books, Oct 1, 1988 - Business & Economics - 173 pages
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Many professionals have a great store of technical knowledge and an impressive professional vocabulary, but lack the essential interpersonal commnunications skills necessary for effective management. This book solves the problem technically trained managers face by providing a clear, practical set of principles and methods that will enable them to work effectively and successfully with subordinates, peers, and superiors. Author Dale Jackson, himself a technically trained chemist, draws upon his own experience and the experiences of other professionals who have been thrust into management situations to offer practical, workable techniques that will be useful to anyone attempting the often difficult transition from the world of a technical profession to that of people within organizations.

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Contents

Little Ridges Lead to a Mountain
15
One Part of the Mountain Is Active Listening
41
The Truth Will OutNonverbally
65
Copyright

4 other sections not shown

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About the author (1988)

DALE E. JACKSON is Director of the Engineering Management Graduate Program, School of Engineering, University of Kansas.

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