Design issues in CSCW
Duska Rosenberg, Chris Hutchison
Springer-Verlag, 1994 - Computers - 321 pages
Design Issues in CSCW is the first book to systematically examine the implications of focusing computer system design on the end-user perspective. The authors explore the fundamental issue of which design perspectives are the most suitable for CSCW, and also address the central questions of "how and why is design in the context of CSCW different from the established theories and practices?" Each chapter represents an example of the interdisciplinary approach towards CSCW design, in its theoretical orientation and in its practice. As a whole, the volume covers the theoretical underpinnings for CSCW design, aspects of CSCW methodology, and associated development of analytical frameworks. The authors represent a growing community of scientists and practitioners whose work exhibits the belief that social science and computer science can, and must, be fruitfully integrated.
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List of Contributors
A Pragmatic Approach to CSCW
Requirements for CSCW
16 other sections not shown
abstract actions allow analysis applications approach appropriate artefacts behaviour British Leyland chapter client codesign cognitive cognitive science communication component Computer Supported Computer Supported Cooperative conflict resolution constraints context conversation Conversation analysis cooperative design coordination CSCW design CSCW systems DCSS deixis described design activity design agents design process discussion document domain engineering environment evaluation example face-to-face formal framework function goal groupware human identified implementation individual infon information systems interaction interface issues knowledge language linguistic metaphor Microsoft Mail object organization organizational participants pointer problem production professional prosthesis protocols relevant requirements ROCOCO role screen shared window situation theory social software engineering specific structure style Supported Cooperative system designer task technical authors telepointer turn management understanding users workspace status WYSIWIS X Window system Xlib