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absenteeism Administration Analysis and Job Appendix application arbitration candidate Ceylon Government Gazette Ceylon Mercantile Union clerical co-operation Collective Agreements collective bargaining Colombo Committee communication Company concerned considered Corporation cost countries determination disciplinary action dismissal economic efficiency employed employee employee's employment enterprise established factors foreman grades I.C. Award incentive increase increments individual Industrial Court Industrial Disputes International Labour International Labour Organisation interview Job Analysis Job descriptions Job Evaluation lay-off legislation Lever Brothers living wage manual ment merit rating methods minimum wage necessary negotiations normal objectives operation Ordinance organisation output paid particular parties payment payment by results performance period Personnel Branch Personnel Department Personnel Management problems production programme promotion public sector rating scheme records recruitment responsibility result rules safety salary seniority skills social staff standard supervisor Trade Unions transfer vide wage scales workers workmen