Housekeeping Management

Front Cover
Wiley, 2000 - Business & Economics - 290 pages
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Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operations--including housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundry room management, cleaning, personnel administration, administrative controls, and risk management.

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Contents

THE EXECUTIVE HOUSEKEEPER AS DEPARTMENT MANAGER
27
The Executive Housekeeper as Department Head
35
PART TWO ORGANIZATION OF THE HOUSEKEEPING DEPARTMENT
51
Copyright

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About the author (2000)

MATT A. CASADO, EdD, is Professor in the School of Hotel and Restaurant Management at Northern Arizona University in Flagstaff, Arizona. He is the author of the Food and Beverage Service Manual and Conversational Spanish for Hospitality Managers and Supervisors, both published by Wiley.

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