Marketing to the Social Web: How Digital Customer Communities Build Your Business (Google eBook)
An updated and expanded Second Edition of the popular guide to social media for the business community
Marketers must look to the Web for new ways of finding customers and communicating with them, rather than at them. From Facebook and YouTube to blogs and Twitter-ing, social media on the Internet is the most promising new way to reach customers. Marketing to the Social Web, Second Edition helps marketers and their companies understand how to engage customers, build customer communities, and maximize profits in a time of marketing confusion. Author and social media guru Larry Weber describes newly available tools and platforms, and shows you how to apply them to see immediate results and growth.
Rather than broadcast messages to audiences, savvy marketers should encourage participation in social networks to which people want to belong, where dialogue with customers, and between customers, can flourish. in Networking sites like MySpace, Facebook, and even Flickr are the perfect forums for this dialog; this book shows you how to tap into this new media.
In addition to the tools and tactics that made Marketing to the Social Web a critical hit among marketers, this second edition includes three entirely new chapters that cover recent changes in the field. These new chapters describe how Facebook will monetize its business and one day surpass Google; how companies can measure the influence and effectiveness of their social media campaigns; and how marketing to mobile social media will grow into an effective practice in the near future.
Marketing must reach out into new forms, media, and models. Marketing to the Social Web, Second Edition presents an exceptional opportunity to use these new tools and models to reach new markets, even in today's fragmented media environment.
Larry Weber has spent the last three decades building global communications companies, including Weber Shandwick Worldwide and the W2 Group. He is also the founder and Chairman of the Massachusetts Innovation and Technology Exchange, the nation’s largest interactive advocate association.
What people are saying - Write a review
LibraryThing ReviewUser Review - LibraryThing
I really enjoyed this book. The author begins by presenting the difference between traditional marketing and social media marketing. This fundamental difference represents a shift the thinking of consumers and the need to shift in the way that we market to them. Social media marketing fills that gap. This book gives a broad overview of the techniques and technologies which can be used in social media marketing. It is very good place to start to understand social media marketing. I would caution that because of the nature of social media this book is a bit dated. I would recommend getting the second edition to this book. Despite this fact it still gives useful principles and techniques.Good Read!
Review: Marketing To The Social Web: How Digital Customer Communities Build Your BusinessUser Review - Goodreads
I read the newer version though...pub. 2009
How Digital Customer Communitites Build Your Business PART II Seven Steps to Build Your Own Customer Community
How Digital Customer Communitites Build Your Business PART III Making Use of the Four Online Conduit Strategies
How Digital Customer Communitites Build Your Business NOTES