books.google.com - Edited by Henri Savall and V ronique Zardet, Institut de Socio-Economie des Entreprises et des OrganisationsA volume in Research in Management ConsultingSeries Editor Anthony F. Buono, Bentley UniversityThe impetus for this work emerged from Savall's belief that there is a doubleloopinteraction between...http://books.google.com/books/about/The_Qualimetrics_Approach.html?id=P7qa0Ix2NNcC&utm_source=gb-gplus-shareThe Qualimetrics Approach