Direct Loans, Volume 3, Issue 3Office of Postsecondary Education, Direct Loan Task Force, U.S. Department of Education, 1997 - Student aid |
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Common terms and phrases
1-888 telephone numbers acknowledgments additional questions appropriate Servicer assigned assist schools back-up backlog best bills booked Borrower calls 1-800-4FED Borrower Services Borrower's Loan borrower's SSN caller calls the Central cancel cash amount CDSI/AFSA Central Database check computer system contact correspondence CSRS Current Direct Loan Customer Service Representative data date and amount defaulted Department Direct Loan borrowers Direct Loan Program Direct Loan Servicer disbursement date disbursement records drawdowns EDExpress electronic ensure enter the correct excess cash exporting Financial help Import including incorrect entry information issues Letter LOAN ORIGINATION CENTER Loan origination process loan origination records mailing address Mainframe Multiple Servicers start-up paper manifest pending phone plan promissory notes Public Inquiry Contractor Random distribution reconciliation batch rejected remember reported resolve return of cash routed School Relations Service Team Servicer directly Servicer's telephone number Servicers start-up date step-by-step assistance submit Support Teams sure Team members technical staff transaction transferred transmit