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Ten Compelling Reasons for
COMPUTER HARDWARE SOFTWARE ISSUES
A Practical Approach To Quality
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achieve activities analysis approach areas audits basic benefits check sheets commitment competitive concept continuous improvement control charts control limits coordinating corrective action cost of quality culture customer satisfaction Deming diagram Edwards Deming effective employees Engineering example Figure function goals Harris Corporation identify implement TQM important improvement efforts improvement process initial internal involved Ishikawa Ishikawa diagram key cost components late shipments leaders leadership material measure ment operations organizational percent performance probes problem solving process capability index process flow diagram process improvement project team Quality Control quality improvement quality management system quality organization requirements responsibility role root causes run charts skills specific standards Statistical Process Control step strategy subsystem supervisors Supplier Quality task teamwork techniques tion top management Total Quality Control Total Quality Management TQM process transformation understanding vendor