Sams teach yourself network troubleshooting in 24 hours

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Sams, Dec 16, 1998 - Computers - 436 pages
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A practical, hands-on guide to network troubleshooting that emphasizes diagnostic techniques that many professionals, including engineers, architects, doctors, scientists, attorneys, etc. can really relate to. In today's pervasive network environment, many of these people are often responsible for "fixing the network" if it goes down. They often have neither the time nor inclination to pay somebody else to solve these problems for them. And by harnessing the types of diagnostic techniques that they may already use on the job in other capacities, they can solve their network problems on their own. This book will emphasize fixing practical networking applications like shared printers, using the Internet, and sharing files. It does not get into the specifics of protocols or specific applications (i.e. Lotus Notes), but provides "Reader's Digest" overviews of topics like PC's, Unix, NT, Novell, Routers, and Firewalls, that impart the broad principles behind the technologies. Similarly, it allows readers to troubleshoot their specific applications by imparting broad principles at the expense of implementation specifics. Some of these principles and techniques include: The Napoleon Method ("divide and conquer"), the Sesame Street Method ("one of these things is not like the other"), the SOAP Method, and the Simple Simon Approach. (Read the book to learn more!) Brief "war stories" and case studies taken from the author's lectures and experience support the concepts and techniques presented.

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Contents at a Glance
You Cant Have Too Much Documentation

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About the author (1998)

Jonathan Feldman is a hands-on network troubleshooting professional who is also a columnist and contributing editor for Network Computing magazine. He is the author of Network+ Exam Guide, and a contributor to Maximum Security, Third Edition. A multi-disciplinary troubleshooting expert, Jonathan has given networking workshops throughout the United States, at venues such as PC Expo/TECHXNY and Certification Expo. Network tools that he's developed have been used by large organizations including American Express, the State of Virginia, the State of Montana, Novell, and NASA.

He currently lives and works in Savannah, Georgia as Chatham County's chief technical manager. In his copious spare time, he enjoys running, cooking, and playing the guitar, but not all at the same time. He can be reached at

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