Good to Talk?: Living and Working in a Communication Culture

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SAGE, May 15, 2000 - Language Arts & Disciplines - 213 pages
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It's good to talk is one of the great clich[ac]es of our time. The benefits of talk to individuals, families and organizations are proclaimed by pop psychologists, television talk show hosts, and management gurus. The importance of talk is talked about endlessly.

Good to Talk? is an attempt to look critically at what lies behind this upsurge of concern about talk in our workplaces, classrooms and private lives, and it places these developments in historical context and relates their forms to the broader economic and social changes associated with globalization.

The book also poses questions about the social and political implications of talking about talking. Is `communication' the key to solving the

  

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Contents

knowledge authority and standards
24
communication and culture change at work
53
inside the call centre
91
Schooling spoken discourse
125
Communication and the pursuit of happiness
149
Epilogue
178
Bibliography
201
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About the author (2000)

Deborah Cameron teaches at Oxford University, where she is Professor of Language and Communication in the English Faculty. Her main research interests are in sociolinguistics, discourse analysis and the study of gender and sexuality; her previous publications include Working with Spoken Discourse (2001), On Language and Sexual Politics (2006) and Verbal Hygiene (1995/2012).

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