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MANAGING THE INTERNAL AND EXTERNAL ENVIRONMENTS
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ability Academy of Management affirmative action Annie's Homegrown applicants Applied Psychology approach assessment behaviors benefits career chapter company's compensation compete competitive advantage costs countries culture customers decisions disabilities discrimination discussed diversity downsizing EEOC effective employee's employees employment ensure environment evaluation example executive expatriate feedback firm focus force global goals hiring HR function HR practices human capital Human Resource Management identify impact important incentives increase individual industry internal involved issues job analysis Journal of Applied labor learning levels measure ment motivation opportunities organization Organizational percent Performance Appraisal performance management person Personnel Journal Personnel Psychology problems recruiting responsibility result role sexual harassment skills SOURCE Southwest Airlines specific strategic management strategy supervisors Table tasks TCBY tests tion total quality management types U.S. companies United validity Wall Street Journal workers workplace