Confident conversation: how to talk in any business or social situation
Have you ever been invited to an important dinner or party and wondered: What shall I say? What if I sound stupid? What if theres a lull in the conversation - do I just sit there or keep talking? In Confident Conversation, Lillian Glass explains that you are not alone. Even the boldest businessman can turn pale at the thought of attending a dinner, speaking at a board meeting or just meeting new people. She stresses that everyone has the ability to become a good communicator. Lillian Glass is a communication specialist. She has taught communications skills and strategies to thousands of clients - often working with the hottest stars in Hollywood. In Confident Conversation she teaches you exactly what to say to anyone in almost any situation. Chapters cover topics such as greetings and meetings, being a good conversationalist, winning friends, dealing with emotions, positive criticism, business situations, social gatherings, difficult or sensitive subjects, right words for special people or special encounters, relationships, giving opinions, and how to be a good listener. Confident Conversation will give you the secrets of poise, verbal assurance and self-confidence. Once you know how to communicate well and spontaneously you will be amazed at how your whole life changes for the better. Whether in business or in social situations, youll never feel at a loss for words again.
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Review: Confident ConversationUser Review - Enrico Iglesias - Goodreads
Didn't learn anything new. not much on "people skills" or "how to win friends and influence people". Highly Americanised. Read full review