Office automation: a user-driven method

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Plenum Press, Nov 1, 1982 - Business & Economics - 244 pages
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The advent of integrated office systems. The problem: technology-driven systems. Conceptual approaches to electronic office systems. Understanding the office and organization. Office efficiency, effectiveness, and productivity. User-driven design. Assessing the organization: research design. Assessing the organization: measurement. Assessing the organization: System design. Assessing the organization: Cost-benefit analysis. Getting going. From pilot to operational system. User-driven design, work, and society.

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Contents

The Advent of Integrated Office
1
XX
16
TechnologyDriven
27
Copyright

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About the author (1982)

Don Tapscott is recognized as one of the leading business thinkers of our time. He authored several of the bestselling books of the last decade, including "Paradigm Shift, The Digital Economy, " and "Growing Up Digital.

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