Performance and Economic Expectations of Newly Privatized Telecommunication Companies: A Case Study of the Telephone Organization of ThailandThe results from the first study & mdash;which set out to test whether companies in the complete sample improve their performance following privatization-show significant increases in the mean and median levels of profitability, operating efficiency, real sales (output), service quantity, service quality, and real capital expenditure, while revealing insignificant changes in capital expenditure to sales, service availability, service costs as a percent of GDP per capita, and employment. The second study & mdash;which set out to test whether companies in the selected sample that reflect the same characteristics as the TOT improve their performance after privatization & mdash;finds significant improvements in all of the six key areas examined (profitability, operating efficiency, output, service delivery, capital investment, and employment), though not in all of the performance measures employed. Three performance measures for which the second study finds no statistically significant differences following privatization are: return on investment, service availability, and service costs as a percent of GDP per capita. |
Contents
LITERATURE REVIEW ON PRIVATIZATION | 14 |
SUMMARY AND CONCLUSIONS | 110 |
BIBLIOGRAPHY | 119 |
Copyright | |
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Common terms and phrases
100 main lines average number Bank Privatization Database Business telephone service calls per subscriber CANTV capital expenditure cellular competition concession contracts concessions Connection charge Consumer Price Index Corporatization dissertation employment ENTEL Faults per 100 following privatization full sample GDP per capita Gross Domestic Product Income from telephone increase Indosat infrastructure International Telecommunication International Telecommunication Union investors Korea Telecom licensed lines in operation lines per 100 lines per employee list for main Main telephone lines Master Plan million Ministry n/a n/a n/a OECD Organization of Thailand ownership Partition Sample performance changes post-privatization private sector privatization programs privatized telecommunications companies proportion tests regulatory Residential telephone service SAMPLE PRIVATIZED TELECOMMUNICATIONS Standard & Poor's state-owned enterprises sub-sample Telecom Argentina Telecommunication staff telecommunications sector telecommunications services Telefonica Telephone Organization telephone service costs Telmex Thai Total demand Waiting list Wilcoxon Wilcoxon signed-rank test World Bank Privatization Yearbook of Statistics