books.google.com - The" Innovator's Dilemma" demonstrates why outstanding companies that had their competitive antennae up, listened astutely to customers, and invested aggressively in new technologies still lost their market dominance. Drawing on patterns of innovation in a variety of industries, the author argues that...http://books.google.com/books/about/The_Innovator_s_Dilemma.html?id=SIexi_qgq2gC&utm_source=gb-gplus-shareThe Innovator's Dilemma