Proceedings of the 8th European Conference on Information Technology Evaluation - 2001

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Contents

Plus ça Change Peter Seddon University of Melbourne
1
Leadership Value and Absorptive Capacity Frank Bannister
19
Cost Management of IT Beyond Cost of Ownership Henno van Maanen MI Partners and Egon
29
Financial Services Industry University ofGroningen Netherlands
37
Evaluation Approaches University of East Anglia
43
An Exploration of the Use of Grounded Theory as a Steve Jones University ofSalford and Jim
49
How the IT Industry Drives Productivity Growth Wesley Shu
59
Classification and Evaluation of Business Information Renata Paola Demeri University ofGenova
69
Planning of Sunderland
293
On the Five Mechanisms for Strategic IS Alignment Dirk Deschoolmeester and Oliver Braet
303
A Fivestep Namchul Shin Pace University USA and
317
Illustration of FrancoisXavier de Vaujany JeanMoulin
325
Evaluation of the Organizational Impact of ICT as an Walter Bergamaschi and Edoardo Ongaro
335
Instrument for the Development of Information Systems in Hospitals Polyclinic of Milan and Boccani University Italy
349
Assessment of the Healthcare Project Primus Reima Suomi and Jarmo Tähkäpää Turku
356
Creating Scorecard Perspectives Alea Fairchild Vrije Universiteit Brussels
365

Evaluation of Content Activities in Childrens Educational Software Norshuhada Shiratuddin and Monica Landoni University of Strathclyde UK
79
A BestCase Evaluation of a Novel Information Mischa WeissLijn Janet Mcdonnell
89
CoOperative Inquiry as a basis for Evaluation of Clive Savory The Open University UK
99
Towards a Philosophical Understanding of Information Andrew Basden University ofSalford UK
109
A Positioning Framework for Developing an eBusiness Sharon Cox John Perkins and Patrick Green
117
A Study of the Total Life Cycle Costs of an eCommerce EoinWhelen and Fergal McGrath University of Limerick Ireland
129
Questionnaire Template for Assessing eBusiness Anett MehlerBicher European Business
137
Investments by Applying Option Pricing School Germany
153
Design of a Business eCommerce Undergraduate Course Concept development and Implementation Review Jonathon Hill Jon Owens and Peter Smit...
165
The Business Model Makes The Edward Cherian George Washington
171
A Model for Evaluation of Health Care Information Pekka Turunen Turku Centre for Computer
183
IS Architecture and Organisation in Concert A Human Karin Axelsson Linköping University Sweden
189
A Consequential Model of IT Evaluation Graham Fry Concept Computing Australia
197
It Enrique Dans Instituto de Empresa Madrid Spain
209
Small Scale Projects The Black Hole of Lost Resources Shelagh Keogh and Lynne Hall University of Northumbria UK
219
Applying Action Research to Evaluating Information Ulrich Frank and Bardo Fraunholz
227
systems in SMEs as part of the Design and Introduction University of KoblenzLaudau Germany
239
ISIT Investment Evaluation Benefits Management and Chad Lin and Graham Pervan Curtin
257
Outsourcing Issues in an Australian Government Agency University of Technology Australia
267
An Integrated Approach to ERP Implementation A Abdullah AlMudimigh Bradford University
277
Applications and Evaluations of Enterprise Resource Chris Hillam and Helen Edwards University
287
A Taxonomy of Knowledge Management Software Peter Tyndale Kingston University Business
375
Origins and Applications School
385
An Assessment of the Role of System Dynamics Michael Kennedy South Bank University UK
395
The Application of Models of Employee Satisfaction Robert Hughes and Alan Cooper University of Brighton UK and Trevor Marshall Royal and
403
Evaluating the eMERGING Application Service Yamaya Ekanayaka and Wendy Currie Brunel University UK
411
Systems Evaluation
445
The Costs and Benefits of Software Process Rini van Solingen CMGRTSE1 Rotterdam
455
An eContent Management System to Administer Georg Peters Munich University of Applied
467
Students Industrial Training Placement Sciences Germany
473
Educational Systems using Web Mining University Ireland
479
Atta Badii University College Northampton
499
An Assessment of a RoleBased Information Portal
509
A Taxonomy of Objectives of ITEnabled Customer Relationship Management as a Basis of Evaluation of CRM Success JeanNoel Ezingeard Richard ...
519
The SCANMIC Factors Shahizan Hassan and Feng Li Strathclyde
527
Evaluation of Customer Satisfaction with
533
Day
551
A Systemic Approach
561
from
573
The Stakeholder Dimension in Information Systems
583
Enacting Platforms Towards the Evaluation of an
593
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