Interviewing for Solutions
Written in an informal, conversational style, INTERVIEWING FOR SOLUTIONS features a unique solutions-oriented approach to basic interviewing in the helping professions. Peter DeJong and Insoo Kim Berg's proven approach views clients as competent, helps them to visualize the changes they want, and builds on what they are already doing that works. Throughout the book, the authors' present models for solution-focused work, illustrated by examples and supported by research. This edition features integrated multimedia resources, including an instructional DVD with exercises and a Book Companion Website. These unique supplementary materials include demonstration interviews, instructional ideas, class (or workshop) exercises, exercises for practice outside of class, sample test items, tools for solution building with clients, and more.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
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From Problem Solving to Solution Building
Solution Building The Basics
Skills for Not Knowing
Getting Started How to Pay Attention to What the Client Wants
How to Amplify What Clients Want The Miracle Question
Exploring for Exceptions Building on Client Strengths and Successes
Formulating Feedback for Clients
Later Sessions Finding Amplifying and Measuring Client Progress
Professional Values and Human Diversity
Agency Group and Community Practice
Interviewing Clients in Involuntary Situations Children Dyads and the Mandated
Interviewing in Crisis Situations