FTC Oversight: The JS&A Case : Hearing Before the Subcommittee on Oversight and Investigations of the Committee on Energy and Commerce, House of Representatives, Ninety-seventh Congress, First Session, on Oversight of the Federal Trade Commission Investigations of Alleged Violations of the Mail Order Rule by the Joseph Sugarman and Associaties Group, Inc., September 18, 1981
United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Oversight and Investigations
U.S. Government Printing Office, 1981 - Mail-order business - 761 pages
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30 days action advertising agency asked attorney back order backorder Bally Battle Report Better Business Bureau buyer called catalog Chairman charges check orders Chicago Regional Office civil penalty committee computer problem consent Consumer Protection copy court credit card customer service DAK DAK DAK Dear delay letters delay notices delivery Dick Hafer DINGELL direct marketing Dorian fact Federal Trade Commission files FTC rule FTC's GORE hearing House Illinois indicated industry investigation issue Joe Sugarman Joseph Sugarman JS&A Group JS4A JSiA Justice mail order company mail order rule mall marketing McLAiN merchandise Miss HAUGEN Northbrook notified option Oversight period RAABE reason received record refund request response seller sent shipment Sincerely situation staff Stanke statement Subcommittee subpoena sumer testimony tion told toll-free TREGANZA Turley United Vice President Washington weeks Westhoff WICZEK