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ability accomplish achieve action activities agency agenda allows assigned assure Avoid become begin behavior better Board members Board Orientation body language chairman challenge clarify co-workers committee communication conflict consider considerable creative creative problem solving decisions develop discussion effective efforts evaluate expect experience feedback feel focus Force Field Analysis give goals graph paper guidelines Haim Ginott hear ideas identify important individual Interaction interest involved JOHARI WINDOW leader leadership Liquid Paper listener Management Management by Objectives material meeting motivation objectives opportunity organization paper Parliamentary Procedure participants person Peter Principle planning portunities posi position possible prepared problem solving programs questions responsibility role serial communication share sheet situation skills solutions specific staff success task team building things tion tivate tive Treasurer's report understanding Voluntarism volunteer words