Managing Hispanic and Latino Employees: A Guide to Hiring, Training, Motivating, Supervising, and Supporting the Fastest Growing Workforce Group

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Berrett-Koehler Publishers, Jan 11, 2010 - Business & Economics - 288 pages
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The first book on supporting and developing Hispanic employees in any organization Identifies three overarching concepts that shape Hispanic culture and explores how they influence workplace behavior and expectations Written by a distinguished Hispanic author and authority on Hispanic economic behavior Hispanics are the largest minority group and the fastest growing demographic in the United States—they are already 15% of the population and 22% of the workforce, and it’s estimated that by 2050 those numbers will go up to 36% and 55% In this much-needed new book Louis Naevar helps non-Hispanic employers and colleagues understand how Hispanics see the business world—and the world in general—so they can better support and develop this dynamic group of workers. Drawing on his own ethnic background and years of experience as director of the organization Hispanic Economics, Nevaer identifies three concepts that shape Hispanic culture and often result in behaviors and beliefs very different than, and sometimes seemingly at odds with, those of non-Hispanics. He explores subtle nuances within the Hispanic community—which is no more monolithic than the “European” community—that will help employers appreciate differences and tensions between Hispanic workers. With this as an overarching framework, and using a wealth of specific examples, Nevaer shows how to develop Hispanic-friendly approaches in every aspect of the modern workplace, from recruitment, retention and evaluation to training, mentoring, and labor relations. As Hispanics become an ever-larger segment of the workforce, organizations who fail to make them feel welcome and valued risk losing access to a significant source of talent and innovation, not to mention a connection to a major evolving market. Managing Hispanic and Latino Employees is an invaluable resource for creating an environment where Hispanic workers feel comfortable, recognized and rewarded.
  

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Contents

The Changed American Workforce
11
Who Is the Hispanic Employee?
19
Management and the Hispanic Outlook
43
The Strategies and Skills for Supervising Nonexempt Hispanic Employees
65
Finding Attracting and Selecting the Best Hispanic Candidates
67
How to Evaluate the Hispanic Employees Performance and Conduct
85
Hispanics Managers and Labor Relations
113
The Hispanic Employee and the Organizations Future
143
Nurturing the Hispanic Exempt Professional
159
Training and Development How Successful Managers Nurture Their Hispanic Workforce
187
Empowering the Hispanic Employee and an Organizations Future
213
Conclusion
231
Notes
235
Index
253
About the Author
267
Copyright

How to Keep Hispanic Nonexempt Employees Challenged and Satisfied in the Workplace
145

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