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BCOP libraries Birmingham Polytechnic Birmingham Public Library BLDSC BLR&D Report BLR&DD British Library British Telecom bureau service Business and Technical Charging policies Cheshire City Business Library commercial information communication cost County Library Devon directories document electronic mail enquiry Facsimile in libraries fax copy fax equipment fax machines fax numbers fax service fax transmissions Glasgow District Libraries Group II machines Hampshire Hatfield Polytechnic HATRICS HERTIS member included Information Service installed inter-library loan ISBN journal articles LADSIRLAC libraries project Library and Information library service library staff line noise LIR Report Liverpool London messages minutes Newcastle number of fax operate organisations Packet Switched Stream participating libraries patents photocopy Pitney Bowes 8800 Plymouth problems project libraries PSTN re-transmitted requests scanning second stage sending sent SRIS Technical Library telecommunications telephone charges Teletex telex transmitted by fax UBIX University of Aston University of Birmingham urgent