Water utility management
American Water Works Association, Oct 30, 2005 - Science - 134 pages
This compilation covers all aspects of biodegradable organic matter in drinking water by addressing the improvement made to water treatment and quality during the last 20 years twenty years. They have synthesized this vast wealth of international research, with coverage of: the fractionation and characterization of natural organic matter, the development of new methods for measuring BOM in water, the understanding of various factors affecting the behavior of organic matter in water treatment processes and the bacterial dynamics in biological filters and distribution systems. This book is a must for researchers and a valuable reference and guidance tool for all water producers.
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Managing the Utility
Effective Public Communications
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accounting activities applications appropriate areas assess assigned attorney AWWA MANUAL Chapter billing Boil Water Advisory budget business processes capital charges components contract costs credibility crisis communications customer service Data Migration decisions determine documents emergency ensure environment environmental equipment ERPs establish evaluating expectations external facilities fees functions funds goals governing body health and safety identify impact implementation important improve infrastructure internal issues maintain manager's Maricopa County meet meter mission monitor needs notification objectives ongoing organization organization's organizational organizational culture outsourcing performance management personal protective equipment personnel planning policies and procedures Pompano Beach potential preventive maintenance problems professional programs public involvement reports requirements responsibility SCADA schedule Seattle Public Utilities skills Snyder Communications specific staff stakeholders standards strategies success utility employees utility's vendors Vulnerability assessments water utility management