Why Is Everyone Smiling?: The Secret Behind Passion, Productivity, and Profit

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Brown Books Publishing Group, May 1, 2007 - Business & Economics - 202 pages
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Spiegelmans new book tells the story of a successful health care call center business that could have morphed into a larger company by overseas outsourcing or cutting costs of employee benefits, but instead chose to focus on employee loyalty as the most important component of his company. The book explains low- or no-cost practices that will impact the lives of employees and the success of small or large businesses.

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Review: Why is Everyone Smiling? The Secret Behind Passion, Productivity, and Profit

User Review  - Courtney - Goodreads

No, I haven't decided to start reading corporate culture theory; I just have to read this for work. Read full review

Review: Why is Everyone Smiling? The Secret Behind Passion, Productivity, and Profit

User Review  - Robert - Goodreads

Why Is Everyone Smiling? Paul Spiegelman Brown Books Spiegelman is obviously a passionate as well as a thoughtful and sensitive person. However, what he shares is really not about him; rather, it is ... Read full review

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Why Is Everyone Smiling? - Paul Spiegelman
Watch Paul explain what it takes to keep everyone in your organization smiling in this BNET Book Brief. Click here to watch
www.whyiseveryonesmiling.com/

dallasnews Extra Blog | The Dallas Morning News
Excerpts from Why is Everyone Smiling: The Secret Behind Passion, Productivity, and Profit by Paul Spiegelman, Brown Books Publishing Group, 2007: ...
extra.beloblog.com/ archives/ 2007/ 08/ cheryl_hall_why_is_everyone_sm.html

CEO Answers the Question 'Why Is Everyone Smiling?' in New Book
... and co-founder of The Beryl Companies and author of the new book entitled Why Is Everyone Smiling? The Secret Behind Passion, Productivity and Profit. ...
www.prnewswire.com/ cgi-bin/ stories.pl?ACCT=104& STORY=/ www/ story/ 05-23-2007/ 0004594450& EDATE=

Why Is Everyone Smiling? by Paul Spiegelman |Book Brief | Online ...
Why is everyone smiling? That's the question Author and CEO, Paul Spiegelman, claims is most commonly asked when customers and clients visit his company, ...
www.bnet.com/ 2422-13724_23-191097.html

Even $20000-a-year employees are smiling | Dallas Morning News ...
Dallas Business - Dallas Fort Worth business news, analysis and commentary from The Dallas Morning News. Steve Brown writes about real estate for The Dallas ...
www.dallasnews.com/ sharedcontent/ dws/ bus/ columnists/ chall/ stories/ DN-Hall_02bus.ART0.State.Edition1.35ac9ca.html

The Beryl Institute
3/10/2008 The popular restaurant guide has teamed up with Wellpoint to offer commentary on physicians. Tellingly, these new ratings will not be based on ...
www.theberylinstitute.net/

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About the author (2007)

Paul Spiegelman co-founded Beryl with his two brothers in 1985. As CEO, he oversees strategic planning and business development for the nation's leading company in healthcare customer interactions and relationship management. He is responsible for setting the vision for the company, building a strong management team, and promoting the unique culture. Paul practiced law for two years prior to starting Beryl. He holds a Bachelor of Arts in history from UCLA and a law degree from Southwestern University. He is a sought-after speaker on topics such as customer service, culture, and workforce engagement.

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