Workflow Modeling: Tools for Process Improvement and Application Development
Efficient workflow throughout an organization is of vital importance in today's competitive marketplace. This hands-on book teaches you how to visually model the current workflow process to show where redesign will provide the greatest improvement. Bringing together the two disciplines of management and information technology, the methodology involves framing and identifying the business process, modeling and understanding the current process, designing and assessing improvements to the workflow process, and developing use case scenarios by describing the interactions between process workers and the system. Real-world examples, clear summaries, and project checklists are included to make this text a practical on-the-job guide for everyday use.
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Review: Workflow Modeling: Tools for Process Improvement and Application Development, 2nd EditionUser Review - Miki - Goodreads
Very clear process modeling and improvement textbook. Great examples. Easy to implement Read full review
Review: Workflow Modeling: Tools for Process Improvement and Application DevelopmentUser Review - Philana - Goodreads
I found this to be a very easy to understand the purpose and function of process mapping. One of the best resources I found that was easy to translate to my business needs. Read full review