Messages: the communication skills book
New Harbinger Publications, Sep 1, 1995 - Language Arts & Disciplines - 310 pages
Messages is the most complete and accessible guide for building communication skills available. And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management.
Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.
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Review: MessagesUser Review - Krista - Goodreads
Great compendium for basic to advanced communication skills. A must-have reference for the bookshelf. Read full review
Review: MessagesUser Review - Edie Babe - Goodreads
This book saved my ass on several occasions and will do many times more. It is practical, thought provoking and thorough in its teaching excellent communication skills and some of the things that go ... Read full review
Assessing Your Listening Blocks
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