Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster (Google eBook)
An authority in crisis management outlines seven distinct competencies an organization needs to handle crises effectively in order to come through the event with strength and confidence.
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The Crisis Society The Rise of the Abnormal
Challenge 1Right Heart Emotional IQ Deny Denial Grieve Before a Crisis Occurs
Challenge 2Right Thinking Creative IQ Be a Responsible Troublemaker
Challenge 4Right Integration Integrative IQ Embrace Fuzziness
Challenge 5Right Technical Skills Technical IQ Think Like a Sociopath Act Like a Saint
Challenge 6Right Transfer Aesthetic IQ Down with the Old Design and Implement New Organizations
Challenge 7Right Soul Spiritual IQ Spirituality Is The Ultimate Competitive Advantage
When a Whole Society Is in Crisis All of the Challenges Apply
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