Intercultural Communication CompetenceRichard L. Wiseman, Jolene Koester Bringing together current research, theories and methods from leading scholars in the field, this volume is a state-of-the-art study of intercultural communication competence and effectiveness. In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and qualitative research approaches used in studying intercultural communication competence are examined. |
Contents
A Review | 16 |
Toward a Theory of Effective Interpersonal | 33 |
Communication | 112 |
Copyright | |
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ability to reduce action appropriate argues assessed autonomy face Axiom behavior California State University Carbaugh clarity cognitive collectivistic cultures Collier communica conceptual construal context conversational cross-cultural CSRS cultural identities dialectic dialogue different cultural dimensions effective identity negotiation emotional episode evaluation explanatory uncertainty face support facework factors goals Gudykunst Hammer Hecht identity management identity negotiation perspective Imahori individual individualistic cultures ingroup inter interactive constraints intercultural communication competence intercultural competence intercultural interactions interdependent intergroup interpersonal communication competence interpersonal relationships involves Jolene Koester knowledge meanings Milhouse motivation negative nication norms one's orientation other's outcome patterns perceived perceptions positive power distance predictive and explanatory reduce our predictive relationship resourcefulness respondents self-conception self-disclosure self-esteem self-identification self-views sense situation skills Soviet specific Spitzberg & Cupach strangers strategic competence strategies symbolic tence theory Ting-Toomey tion Triandis tural uncertainty and anxiety uncertainty avoidance variability