Veterinary Practice Management: A Practical Guide

Front Cover
Saunders, 2003 - Medical - 263 pages
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Topics include managing human resources, client care, sales and marketing, financial planning, pricing of fees and products, health and safety, and office management.

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About the author (2003)

Shilcock is a zoology graduate with postgraduate qualifications in information science and management. She has worked in veterinary practices for the last 12 years, most recently as a practice manager at a twelve-vet mixed practice in Yorkshire.

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