Confronting Without Offending: Positive and Practical Steps to Resolving Conflict (Google eBook)
Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken.
Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover:
effective and compassionate techniques for handling conflict
practical strategies for resolving conflict
how personality types influence discussions
suggestions for minimizing defensiveness
ideas for developing and promoting cooperation
Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
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Review: Confronting Without Offending: Positive and Practical Steps to Resolving ConflictUser Review - Anderson - Christianbook.com
I just started to read this book and it speaks in volumes already. It is perfect for Leader for conflict resoultion and Families. Should be used as in a Bible Study group in every Church! I highly recommend :^) Read full review
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