How to say it at work: putting yourself across with power words, phrases, body language, and communication secrets
Features a complete vocabulary of words and body language tailored to common work situations, from getting a job to dealing with supervisors
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What It Means to You
Words to Avoidand Why
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How to Say It at Work, Second Edition: Power Words, Phrases, and ...
Limited preview - 2008
alternatives answer apologize approach assignment avoid benefit better body language BODY-LANGUAGE STRATEGY Bookserve boss boss's business plan businessperson caller cash cash flow choice client cold call colleagues communication communication theory complaints cont'd credit history criticism customer's deadline discuss effective emotional employee error eye contact favor feel focus gestures give hands handshake Hello Here's idea important interview investment investors issues Joe Schmidt lender listen look manage meeting negative negotiation nonverbal nonverbal communication object offer opportunity payment percent person PHRASES positive possible problem proposal prospect questions relationship Reply request response salary script sell service charge situation small presses specific STEP subordinates suggest talk target tell things tive understand vendor verbal walking tall widget words wrong XYZ Company